Wacom Pen Tablet, Driver Version 5.2.4
For personal computers running Windows 7, Vista, XP or XP x64
Copyright Wacom Co., Ltd. 2010.
This document contains information that is important, and information that is too new to have been incorporated in the User's Manual. There are five sections in this document:
1. Tablet installation - Provides information about installing the tablet software.
2. Known issues and workarounds - Describes known problems, workarounds, unsupported features and compatibility issues.
3. Obtaining Wacom software updates - Contains information on downloading Wacom software updates.
4. Ordering parts and accessories - Contains information for ordering Wacom parts and accessories.
5. Obtaining Technical Support - Contains contact information for Wacom Technical Support.
Tablet installation
For detailed information on connecting the Wacom tablet to your system and installing the tablet software, refer to the installation guide that came with your tablet.
Known issues and workarounds
* General notes *
Safe Mode - Support for USB tablets
If your PC was not configured with a USB keyboard or USB mouse, it may not support USB devices while in Windows Safe Mode. In this case, your tablet will not function in Safe Mode.
Obtaining Wacom software updates
If you have Internet access, you can download the latest software updates:
USA, Canada, Central and South America
Worldwide Web:
(English): http://www.wacom.com/productsupport
(Spanish): http://www.wacom.com/sp/productsupport
(Portuguese): http://www.wacom.com/pr/productsupport
Europe, Middle East and Africa
Worldwide Web: http://www.wacom.eu/downloads
Asia Pacific (English)
Worldwide Web: http://www.wacom-asia.com
China (Simplified Chinese)
Worldwide Web: http://www.wacom.com.cn
Japan
Worldwide Web: http://tablet.wacom.co.jp/download
Korea
Worldwide Web: http://www.wacomkorea.com
Taiwan (Traditional Chinese)
Worldwide Web: http://www.wacom.com.tw
Thailand
Worldwide Web: http://www.wacom-thai.com
Ordering parts and accessories
To purchase parts and accessories in the USA or Canada, call 1.888.884.1870 (toll-free) or visit Wacom’s web site at http://www.WacomDirect.com (USA only).
To purchase parts and accessories in Europe, call +49 (0)180.500.03.75 or send an email to
spareparts@wacom.eu. Or, visit http://shop.wacom.eu. You can also contact your local dealer, distributor, or technical support using the appropriate number for your region.
To purchase parts and accessories in Australia, Singapore, Taiwan and Korea, please visit:
www.BuyWacom.com.au, www.BuyWacom.com.sg, www.BuyWacom.com.tw and www.BuyWacom.co.kr,
respectively.
To purchase parts and accessories in other countries, please contact your local dealer or distributor.
Obtaining Technical Support
If you need to contact Technical Support, use the appropriate number for your region:
Worldwide Web: http://www.wacom.com
Phone (English): +1.360.896.9833 (7:30 am to 5:00 pm Monday - Thursday,
8:30 am to 5:00 pm Friday, Pacific Time)
Inquiry Form (English): http://www.wacom.com/productsupport/email.cfm
(Spanish): http://www.wacom.com/sp/productsupport/email.cfm
(Portuguese): http://www.wacom.com/pr/productsupport/email.cfm
Phone (Brazil): +011.5041.9515
Phone (Austria): +43 (0) 1.790.825.550
Phone (Belgium): +32 (0) 2.275.0691
Phone (France): +33 (0) 1.7020.0070
Phone (Germany): +49 (0) 69.6630.8200
Phone (Spain): +34 (0) 91.787.0346
Phone (Italy): +39 2.4528.7050
Phone (Netherlands): +31 (0) 20.517.4705
Phone (Switzerland): +41 44.212.2818
Phone (United Kingdom): +44 (0) 207.744.0831
Phone (Other countries): +49 (0) 180.500.4397
FAX: +49 (0) 180.500.4398
Email: support@wacom.eu
Phone: +81 (0) 3.5309.1513
FAX: +81 (0) 3.5309.1514
Inquiry Form: http://wacom-asia.com/inquiry
Australia
Phone: +61 2.9422.6700
Toll Free: 13000 WACOM (92266)
FAX: +61 2.9420.2272
Email: support@wacom.com.au
Phone: 400-810-5460 (Toll Free, only in Mainland China)
Phone: +86 (0) 10.5166.5511
FAX: +86 (0) 10.5971.2766
Email: support@wacom.com.cn
Phone: +81 (0) 3.5309.1510
Email: tablet@wacom.co.jp
Phone: +82 (0) 2.557.3894
FAX: +82 (0) 2.557.3895
Email: support@wacomkorea.com
Taiwan (Traditional Chineses)
Phone: +886 (0) 2.2712.2675
FAX: +886 (0) 2.2712.9789
Email: asia_registration@wacom.co.jp
Wacom is a registered trademark of Wacom Company, Ltd. in the United States and/or other countries. All other brand and product names are trademarks or registered trademarks of their respective holders.
Last Revised 9-13-2010
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